Privacy Policy

Last updated 24 July 2026

This policy explains what information we collect about you, why we collect it, who we share it with, and the control you have over it. It applies to this website and to any inquiry form you complete about us on LinkedIn, Facebook or Instagram.

Who We Are

Your Retirement Insights provides expert financial education, independent insights and wealth management guidance. We are the data controller responsible for the information described in this policy.

We are not a registered investment adviser, and we do not give financial advice or make personal recommendations. Where you ask us to, we introduce you to financial advisers who are themselves registered as an investment adviser and regulated.

Information We Collect

Information you give us

When you complete an inquiry form, here or on a social media ad, we may collect:

• Your name, email address and telephone number
• Your age, or the age at which you plan to retire
• Broad information about your financial position, such as an approximate range for your retirement savings or investable assets, and whether you hold more than one retirement account
• Your employment status, job title, or the state you live in
• Anything else you choose to tell us in a message, email or phone call

Information we collect automatically

When you visit this site we collect limited technical information through server logs and, where you have consented, analytics and advertising cookies: your IP address, browser and device type, the pages you view, and the ad or link that brought you here.

Information from advertising platforms

If you complete an inquiry form inside LinkedIn, Facebook or Instagram, that platform passes your answers to us. Those platforms are separate controllers of the data they hold about you, and their own privacy policies govern what they do with it.

How We Use Your Information

We use your information to:

• Contact you by phone, email or SMS after you inquire, to understand what you are looking for
• Introduce you to a financial adviser firm and arrange your appointment
• Confirm and remind you about that appointment
• Send you any guide, tool or checklist you asked for
• Keep records of inquiries, calls and introductions, so we can run the service and resolve any dispute
• Measure how our advertising performs
• Meet our legal, tax and accounting obligations

We rely on your consent to contact you, to introduce you to an adviser, and to send you content you asked for. You can withdraw that consent at any time, and we will stop. We rely on our legitimate interests in running, improving and defending our business to keep records and measure advertising, and you can object to that. Where the law requires us to keep information, we rely on that legal obligation. Withdrawing consent does not affect anything we did before you withdrew it.

Information Sharing

Financial adviser firms. If you ask us to arrange a consultation, we pass your name, contact details and your form answers to a single independent adviser firm that is a registered investment adviser. We will tell you which firm. From that point the firm is an independent controller of your information and its own privacy policy applies. We do not sell your details and we do not distribute them to a panel of firms.

Providers who work on our instructions. Our customer relationship and pipeline software, our telephony and contact-center software, our email, calendar and appointment-booking providers, and our website and form hosting. These act on our instructions only and cannot use your information for their own purposes.

Advertising platforms. LinkedIn, Meta and Google, in connection with the advertising and analytics described below.

Professional advisers and authorities. Our accountants, insurers and legal advisers, and any regulator, court or law-enforcement body where we are legally required to disclose.

Call Recording

We may record calls for training, quality and record-keeping. If a call is being recorded you will be told at the start, and you can ask us not to.

Data Security

We use appropriate technical and organizational measures to protect your information, including access controls, encryption in transit, and restricting access to staff who need it. No transmission over the internet is completely secure, so we cannot guarantee absolute security, but we take our obligations seriously and will notify you and the relevant state consumer-protection authority where the law requires it.

We are based in the United Kingdom, so your information is transferred to and stored there, and some of the providers who work on our instructions operate elsewhere, including in the United States and South Africa. Wherever your information goes, we put contractual safeguards in place requiring those providers to protect it to the standard set out in this policy and to use it only on our instructions. You can ask us for details.

Data Retention

• Inquiries that don't proceed: up to 12 months from your last contact with us, then deleted.
• Inquiries introduced to an adviser: up to 6 years, so we can evidence the introduction and the consent you gave, and deal with any dispute.
• Call recordings: up to 12 months, unless a recording relates to a complaint, in which case until it is resolved.
• Accounting and tax records: 6 years after the end of the relevant financial year, as required by law.
• If you ask us to stop contacting you: we keep the minimum information needed to honour that, indefinitely, because it is the only way to be sure we don't contact you again.

Your Rights

You have the right to:

• Be told how your information is used, which is what this policy does
• Get a copy of the information we hold about you
• Have inaccurate information corrected
• Have your information erased, in certain circumstances
• Restrict how we use it, in certain circumstances
• Receive it in a portable, machine-readable format
• Object to us using it on the basis of legitimate interests, and to object to direct marketing at any time, which is an absolute right
• Withdraw your consent at any time

We do not make any decision about you by automated means alone. To exercise any of these rights, email privacy@yourretirementinsights.com and we will respond within 45 days, free of charge.

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You can also complain to the relevant state consumer-protection authority at any time. California residents have additional rights under the CCPA, set out above.

California Privacy Rights

If you live in California, the California Consumer Privacy Act, as amended by the CPRA, gives you additional rights over the information we hold about you.

In the last 12 months we have collected these categories of personal information, for the purposes described above:

• Identifiers: your name, email address, telephone number and IP address.
• Commercial and financial information: the approximate ranges you give us for your retirement savings and investable assets.
• Internet activity: the pages you view and the ad or link that brought you here.
• Professional information: your employment status or job title.
• Geolocation: the state you live in.
• Inferences: what the above suggests about the kind of help you are looking for.

We collect this from you directly, from your browser, and from the advertising platforms named above. We disclose it for a business purpose to the adviser firm you ask us to introduce you to, and to the providers who work on our instructions. We do not sell your personal information, and we do not share it for cross-context behavioral advertising, as those terms are defined by the CCPA. We do not knowingly collect personal information from anyone under 16. We do not ask for sensitive personal information and ask you not to send it.

You have the right to know what we hold, to have it deleted, to have it corrected, to opt out of sale or sharing, to limit the use of sensitive personal information, and not to be treated differently for exercising any of these rights.

To exercise a right, email privacy@yourretirementinsights.com. We will verify your request by matching the details you give us against what we already hold, and respond within 45 days. You may use an authorized agent, in which case we will ask for proof of their authority.

Cookies and Tracking

This site uses cookies that are strictly necessary for it to work. We may also use analytics and advertising technologies, including the Meta pixel, the LinkedIn Insight Tag and Google Analytics, to measure how our advertising performs. Non-essential cookies are set only where you have consented, and you can change or withdraw that consent at any time. You can also block or delete cookies in your browser, though parts of the site may then not work as intended. We also load a web font service, which means your IP address is disclosed to that provider when the page loads.

Third-Party Links

Where we link to other websites, we do so for information only. We don't control them and we're not responsible for their content or how they handle your information.

Changes to This Policy

We may update this policy from time to time. The date at the top shows when it last changed. If we make a significant change to how we use your information, we will take reasonable steps to tell you.

Contact Us

For anything in this policy, including any of the rights above, email privacy@yourretirementinsights.com.